Refund and Cancellation Policy

Welcome to Fan Cricket Sports! We are dedicated to providing a seamless and enjoyable fantasy sports experience. This Refund and Cancellation Policy outlines the terms and conditions under which cancellations are processed. Please read this policy carefully to understand your rights and our commitments.

Fan Cricket Sports is a completely free platform. **No real money is required** to use our website or mobile app. All features and services are accessible to users without any financial obligations.

• Free Access: Users can register, participate in fantasy sports, and access all core features without any charges.
• Virtual Currency: Our platform uses virtual currency exclusively to enhance your fantasy sports experience. This virtual currency has **no real-world monetary value** and cannot be used outside of Fan Cricket Sports.
• Purpose of Virtual Currency: The virtual currency is designed to simulate real-life fantasy sports interactions, providing users with an engaging and authentic experience.

Since Fan Cricket Sports operates using **virtual currency** that has **no real-life value**, our refund policy is tailored accordingly:

• No Real Money Transactions: As our platform is entirely free, no real money transactions occur, eliminating the need for traditional monetary refunds.
• No Virtual Currency Purchases: Users cannot purchase virtual currency on our platform. Therefore, refunds related to virtual currency purchases are not applicable.
• Exceptional Circumstances: In rare cases where virtual currency is lost or duplicated due to platform errors or security breaches, we may adjust virtual currency balances after thorough investigation.

**Please note:** Since our platform does not involve real money or virtual currency purchases, routine refund requests are not applicable.

While Fan Cricket Sports is free to use, you may still need to cancel certain services or manage your participation in events. Below are our guidelines:

Subscription Cancellations:

• Immediate Cancellation: Users can cancel any premium subscriptions or services (if available) at any time through their account settings. Access to premium features will be revoked at the end of the current billing cycle.
• Refund Eligibility: Since all transactions are virtual and the platform is free, cancellations do not typically entitle users to refunds.

Service Cancellations:

• Event or Tournament Cancellations: If a scheduled event or tournament is canceled by Fan Cricket Sports, participants will receive acknowledgments but no refunds, as no payments are involved.
• Voluntary Withdrawals: Users may withdraw from events or tournaments before they commence. Depending on the timing and platform policies, participation may be canceled without any financial implications.

If you need to request a cancellation, please follow these steps:

• Contact Support: Email our support team at support@fancricketsports.in.
• Provide Details: Include your account information and the reason for your cancellation request.
• Await Response: Our support team will review your request and respond within 3-5 business days with further instructions.

Cancellations are processed under the following conditions:

• Platform Errors: If a technical error affects your participation in events or tournaments.
• Unauthorized Access: In cases where your account is accessed without authorization.
• Exceptional Circumstances: Any other circumstances deemed appropriate by Fan Cricket Sports management.

**Note:** Routine cancellation requests due to changing your mind or dissatisfaction with services are not subject to special conditions.

Since our platform is free and does not involve any monetary transactions, the concept of non-refundable items is not applicable. However, the following actions are not subject to cancellation once completed:

• Participation in tournaments or events once they have commenced.
• Any in-app activities or engagements that do not involve financial transactions.

Fan Cricket Sports reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about updates.

If you have any questions or concerns regarding our Refund and Cancellation Policy, please feel free to contact us:

• Email: support@fancricketsports.in