Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile app. Please read this policy carefully to understand how we handle your data.

When you interact with Fan Cricket Sports, we collect the following types of information to provide and improve our services:

a. Personal Information:

• Phone Number: Collected when users enter their phone number to receive the app download link via SMS.
• Name (Optional): Users may choose to provide their name during registration.
• Email Address (Optional): Collected if users subscribe to newsletters or contact support.
• Location Data: Limited to ensure compliance with regional laws. We restrict access in states where fantasy sports are prohibited.
• Age Verification: To ensure compliance with our 18+ policy.

b. Non-Personal Information:

• Device Information: Device type, operating system, and app version to ensure compatibility.
• Usage Data: Pages visited, time spent, and actions taken within the app.
• IP Address: To detect and prevent fraudulent activities.
• Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze traffic.

c. Methods of Information Collection

• Direct Interactions: Information you provide when registering, subscribing to newsletters, or contacting support.
• Automated Technologies: Information collected automatically through cookies, log files, and other tracking technologies as you navigate our app and website.
• Third-Party Integrations: Information from third-party services that integrate with our platform, subject to their privacy policies.

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent, such as subscribing to newsletters or opting into marketing communications.
• Contractual Necessity: To fulfill our agreement with you, such as providing access to our services.
• Legal Obligations: To comply with legal requirements, such as age verification and regional compliance.
• Legitimate Interests: For purposes like fraud prevention, service improvement, and ensuring the security of our platform.

Since Fan Cricket Sports operates exclusively within India, your information is stored and processed on servers located in India. We do not transfer your personal data outside of India.

We adhere to the requirements of Indian data protection regulations, including:

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: Governing the collection, processing, and storage of personal data in India.
• Other Local Laws: Compliance with relevant local and national data protection laws as applicable.

We collect and use your information for the following purposes:

• App Download and Access: To send SMS with the download link after you submit your phone number.
• Verification and Eligibility: To verify age, region, and eligibility for using the app.
• Service Improvement: To enhance app functionality, troubleshoot issues, and optimize user experience.
• Communication: To send updates, respond to inquiries, and notify users of service changes.
• Compliance and Security: To comply with applicable laws, enforce our Terms and Conditions, and ensure the integrity of the platform.
• Fraud Prevention: To detect and mitigate fraudulent activities.
• Automated Decision-Making and Profiling: We may use automated systems and algorithms to analyze your data for purposes such as personalization, fraud detection, and improving user experience. These processes help us tailor our services to better meet your needs. You have the right to request human intervention and to contest any automated decisions that significantly affect you.
• Marketing Communications: With your consent, we may send you marketing communications, including newsletters, promotional offers, and updates about our services.
• Personalized Advertising: We use your data to deliver personalized advertisements through third-party advertising services like Google Ads.

We respect your rights concerning your personal data. As a user, you have the following rights:

• Access and Correction: Request access to or correction of your personal data.
• Data Deletion: Request deletion of your account and associated data.
• Withdraw Consent: Opt-out of receiving communications at any time.
• Restrict Processing: Limit how your data is used in specific scenarios.
• Portability: Request a copy of your data in a commonly used format.
• Right to Object: To certain types of data processing, including direct marketing.

Your Rights Under Indian Data Protection Laws

Depending on your location, you may have additional rights, including:

• Right to Be Informed: About how your data is being used.
• Right of Access: To request access to your personal data.
• Right to Rectification: To correct inaccurate data.
• Right to Erasure: To delete your personal data.
• Right to Restrict Processing: To limit how we use your data.
• Right to Data Portability: To receive your data in a structured format.
• Right to Object: To certain types of data processing, including direct marketing.

To exercise these rights, please contact us at support@fancricketsports.in.

• Personal Data: We retain personal information as long as necessary to fulfill the purpose for which it was collected. If a user deletes their account or requests termination, personal data will be deleted within 30 days, except as required by law.
• Inactive Accounts: Accounts inactive for more than 12 months will be automatically deactivated, and associated data will be removed.
• Backup Data: Backup data is retained for security purposes but is inaccessible to regular operations.
• Anonymized and Aggregated Data: We may retain and use anonymized and aggregated data for analytical and research purposes. This data does not personally identify you and is used to improve our services, understand user behavior, and develop new features.

We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption: Data is encrypted during transmission and storage.
• Access Control: Only authorized personnel have access to sensitive user data.
• Regular Audits: We conduct periodic audits to identify vulnerabilities and enhance security protocols.
• Secure Servers: All user information is stored on secure servers with firewalls and multi-layered protection.
• Data Breach Notification: In the event of a data breach that compromises your personal information, we will notify you and relevant authorities in accordance with applicable laws and regulations. We will provide details about the nature of the breach, the data affected, and the measures we are taking to address the situation and prevent future breaches.

Fan Cricket Sports does not sell, trade, or rent your personal information to third parties. However, we may share information in the following limited circumstances:

• Service Providers: We may share data with third-party vendors who assist in delivering SMS services or maintaining the app.
• Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to authorities.
• Protection of Rights: We may disclose user data to enforce our policies, protect our rights, and investigate potential violations.
• Mergers or Acquisitions: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity, but this policy will continue to apply.
• Third-Party Services and Links: Fan Cricket Sports may contain links to third-party services or websites. We are not responsible for the privacy practices or content of these external platforms. Users are encouraged to read third-party privacy policies before engaging with their services.
• Advertising Services: We use third-party advertising services, including Google Ads, to display advertisements within our app and website. These services may collect information about your interactions with our advertisements and your browsing behavior to provide personalized ads tailored to your interests.

• Cookies: Cookies help us personalize content, track usage, and improve user experience. Additionally, cookies are used by our advertising partners to deliver personalized advertisements based on your interests and browsing behavior.
• Managing Cookies: Users can manage cookie preferences through browser settings. Disabling cookies may affect app functionality and the ability to deliver personalized ads.
• Tracking Technologies: We use various tracking technologies, including pixels and web beacons, to understand how users interact with our services and advertisements, enabling us to provide a better user experience and more relevant ads.

With your consent, we may send you marketing communications, including newsletters, promotional offers, and updates about our services. You can opt out of receiving these communications at any time by:

• Clicking the "unsubscribe" link in our emails.
• Updating your communication preferences in your account settings.
• Contacting us directly at support@fancricketsports.in.

Fan Cricket Sports is intended for users 18 years and older. We do not knowingly collect personal data from individuals under 18. If we discover that a minor has created an account, we will promptly delete the associated data.

Fan Cricket Sports is based in India and strictly adheres to all Indian laws and regulations governing fantasy sports. Our services do not involve real money transactions in any way or manner. We ensure that:

• Geographical Restrictions: Only users residing in India are allowed to use our services. Access from other regions is restricted.
• Age Restrictions: Users must be 18 years or older to participate in our platform.
• Regulatory Compliance: We continuously monitor and comply with any updates or changes in Indian fantasy sports regulations to maintain the legality and integrity of our services.

We use third-party advertising services, including Google Ads, to display advertisements within our app and website. These services may collect information about your interactions with our advertisements and your browsing behavior to provide personalized ads tailored to your interests.

• Data Shared with Advertisers: We may share non-personal information such as device information, IP address, and usage data with our advertising partners.
• Cookies and Tracking Technologies for Ads: Advertising services may use cookies and similar technologies to collect data for ad personalization and performance measurement.
• Opt-Out Options: You can opt out of personalized advertising by adjusting your device settings or by visiting Google's Ads Settings to manage your ad preferences.

Fan Cricket Sports reserves the right to update this Privacy Policy at any time. Users will be notified via email or in-app notification of significant changes. Continued use of the platform after updates constitutes acceptance of the revised policy.

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For users in India, complaints can be directed to the Data Protection Authority under the Information Technology Act, 2000.

You can also contact us directly to address your concerns:

• Email: support@fancricketsports.in

If you have any questions or concerns about our data protection practices, you can contact our Data Protection Officer (DPO):

• Email: dpo@fancricketsports.in

Our Privacy Policy is written in clear and simple language to ensure that all users can understand how their data is handled. If you require assistance in understanding any part of this policy, please contact us at support@fancricketsports.in.